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Products are not loading in my Roblox HubUpdated 4 months ago

If you started using Parcel or have moved your Roblox Purchase Hub recently, you may encounter this issue. However, there is no need to worry - the fix is easier than you might think.

In 9 out of 10 cases, the issue lies in one simple thing: The Secret Key!

Sometimes the Secret Key may get reset during the set-up procedure without you even knowing. Therefore, always make sure to double-check your Secret Key before releasing your Purchase Hub to your customers.

So now, without any further ado, let’s get your hub back on track.

  1. Run /settings in your Discord Server.
  2. Select “Hub Settings” in the dropdown.
  3. Copy the Secret Key into your clipboard.
  4. Open your Purchase Hub in Roblox Studio.
  5. Open the “ServerScriptService” menu and then the “ParcelSettings” script.
  6. Paste the Secret Key, that you copied from the Discord Bot, into the field.
  7. Save and publish your game.

That’s all! Make sure to test your Purchase Hub and start selling your virtual assets today.

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