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How to export my Store DataUpdated a month ago

What is a Data Export?

A Data Export allows you to download all the data Parcel has collected about your store in JSON format. This export provides a structured and comprehensive snapshot of your store's information, which can be:

  • Integrated into your own systems or services

  • Imported into third-party platforms

By exporting your data, you gain flexibility in how you use and manage your store's information beyond Parcel.


Types of Data Exports

Parcel offers two types of data exports to suit different needs: Store Export and Full Export.


Store Export

A Store Export includes all data related to the seller and their store. This export contains:

  • Store Information (general details, descriptions, roblox and discord data)

  • Product Data (product listings, categories, image IDs, descriptions)

Important: This export does not include any data about license holders. It is focused solely on the seller's store and product information.


Full Export

A Full Export provides a complete data package, including:

  • Store Information

  • Product Data

  • License Holder Data (information about customers who have purchased or hold licenses for your products)


Privacy Compliance Notice: To comply with privacy laws, a full export requires explicit consent from all license holders. Sellers can only access license data after every license holder has provided their consent within myParcel.


How to export my Store Data

  1. Firstly, run the /settings command in your Discord Server.
  2. In the dropdown, select "Hub Settings".
  3. Then click on "Export Database"
  4. Select the type of data you would like to export
  5. That's it, if you meet the specified requirements, the bot will reply with a JSON-file which contains your data.


How can a license holder give their consent

If you would like to do a Full Export, every license holder needs to give their consent; otherwise you can't request a Full Export and will receive the following error:

In this example, we would only be able to request a Full Export, once all 2136 license holders have given their explicit consent via the Parcel Cockpit.

License Holders can manage their consent at https://cockpit.parcelroblox.com/consent/manage

Once all license holders have given their consent, you can successfully request a Full Export.

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